Care Certificate / Training Hub

Care Certificate & Training Hub

Upskill yourself or your care team with flexible training designed to meet industry standards and prepare learners for real-world care delivery.

What’s Included

Online, Flexible Access

Learn anytime, anywhere. Our digital platform allows you to complete modules at your own pace — ideal for busy professionals, jobseekers, and employers managing team training.

Certificate of Completion

Once all modules and quizzes are successfully completed, learners automatically receive a downloadable certificate — proof of your new skills and care sector readiness.

Interactive Quizzes

Each module includes short quizzes designed to reinforce key learning and check understanding. This makes the training engaging, practical, and easier to retain.

Learner Support

We offer email-based learner support for technical or content-related queries. You’re never alone in your training journey.

Training-to-Employment Pathway

Graduates of our training can access support in finding care sector roles through our recruitment partners — helping you move from learning to employment with confidence.

Course Modules (Care Certificate Standards)

Standard 1: Understanding Your Role

Learn the responsibilities, expectations, and boundaries of your role as a care worker.

Standard 2: Your Personal Development

Discover how to reflect on your work, set learning goals, and grow professionally.

Standard 3: Duty of Care

Understand your legal and moral responsibilities to safeguard those in your care.

Standard 4: Equality and Diversity

Promote inclusive, respectful care regardless of background, culture, or beliefs.

Standard 5: Work in a Person-Centred Way

Learn how to put the individual at the heart of the care you provide.

Standard 6: Communication

Build your listening and communication skills to interact effectively with service users, families, and professionals.

Standard 7: Privacy and Dignity

Respect and protect each person’s dignity, identity, and private information.

Standard 8: Fluids and Nutrition

Understand basic nutritional needs and how to support safe eating and hydration.

Standard 9: Awareness of Mental Health, Dementia and Learning Disabilities

Gain a foundation in supporting people with mental health conditions or cognitive impairments.

Standard 10: Safeguarding Adults

Learn how to identify and respond to signs of abuse or neglect in vulnerable adults.

Standard 11: Safeguarding Children

Know your responsibilities when working around or with children and young people.

Standard 12: Basic Life Support

Introduction to essential life-saving techniques such as CPR and first response.

Standard 13: Health and Safety

Learn how to maintain a safe working environment and follow procedures.

Standard 14: Handling Information

Understand confidentiality, GDPR, and safe record-keeping in care settings.

Standard 15: Infection Prevention and Control

Learn how to reduce the risk of infections through good hygiene and safe practices.

Standard 16: Awareness of Learning Disability and Autism

Learn the key principles of supporting individuals with a learning disability or autism.

How It Works

Step 1: Choose Your Course

Step 2: Receive Access & Instructions

Step 3: Learn, Quiz & Download Certificate

Join Our Training-to-Employment Program

From Learning to Employment

We offer more than just training — we support jobseekers by connecting them with real employment opportunities in care settings after course completion.

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